Help Guides


On this page is a selection of guides to help you use CBX, they are broken down in categories below or you can download the full guide here.

Starting off with Telematics (Download PDF)

Contains:
  • How do I get telematics on my tractor?
  • How do I sign up for telematics?
  • How can I add CBX icon to my phone home screen?
  • How long does a CBX subscription last?

Managing User Accounts (Download PDF)

Contains:
  • How do I log into the CBX Portal?
  • How do I edit the details of my user account?
  • How do I reset my password?
  • How do I retrieve a forgotten password?

Managing Telematics Data (Download PDF)

Contains:
  • How can I access my telematics data?
  • How do I see my tractor's current location and condition?
  • How do I reorganize the info On A tractor dashboard?
  • How can I see my tractor's usage history?
  • Where do I find my tractor's fault and alert history?
  • Where can I view my tractor's maintenance history?
  • Where can I view my tractor's geofence alert history?
  • How do I review my farm and authorized users' details?
  • What happens to my data when my subscription expires?

Sharing Telematics Data (Download PDF)

Contains:
  • Who has access to my telematics data?
  • How do I authorize my dealer to view my tractors?
  • How can I share my data with a trusted partner?
  • What are user permission levels?

Machine Management (Download PDF)

Contains:
  • What machines can be tracked by telematics?
  • How many tractors/users can I add to my account?
  • How do I add a CBX-equipped machine to my account?
  • How do I add a non-telematics equipped machine to my account?
  • How do I change a machine's name and details?
  • What can I do if my tractor isn't visible on the portal?

Alerts and Faults (Download PDF)

Contains:
  • What are telematics "subscriptions"/notifications?
  • How do I know if a tractor has active alerts/faults?
  • How do I see details of alerts/faults coming from a tractor?
  • How do I set up "subscriptions"/notifications for alerts/faults?
  • What do fault and alerts messages look like?

Maintenance and Geofences (Download PDF)

Contains:
  • What are telematics "subscriptions"/notifications?
  • How do I set up a GeoFence?
  • How do I see a tractor's upcoming maintenance?
  • How do I set up service alarms for a tractor?
  • What do GeoFence and maintenance messages look like?

Help and Support (Download PDF)

Contains:
  • Help and support
  • Where do I find general help content?
  • Where do I go if I have trouble with the telematics device or portal?
  • How do I search for information within the portal?
  • What versions of smart phones/tablets can I use?
  • What do the symbols in the portal mean?
  • What do the terms used in the portal mean?